We offer 30 day returns on all orders.
We understand that sometimes an item you've bought online is not quite suitable for whatever reason. If this is the case, then simply return the unwanted item to us within 30 days (in it's original packaging, tags intact and in an unused condition) for an exchange, store credit or refund - your choice. For "change of mind" returns shipping costs associated with the original order and return of the item will not be refunded.
We take great pride in the quality of our products so if, on the rare occasion, you discover your items to be faulty or damaged please contact us immediately. An exchange, store credit or refund is available* and all shipping costs associated with the original order and return of the product will be refunded in full.
*Provided the care instructions have been followed.
Please send us an email that includes your name, order number and the product description for the item being returned or alternatively call us on 1300 653 285 should you wish to return an item.